Shipping & Returns

Welcome to Knot Your Average Rope's shipping policy. We take pride in offering efficient shipping methods, secure packaging, and transparent costs. Our goal is to ensure that your orders are delivered in a timely and reliable manner, so you can focus on caring for your animals.

We understand the importance of clear communication, which is why we strive to provide you with all the necessary information regarding our shipping process. By prioritizing transparency, we aim to build trust and loyalty among our valued customers.

At Knot Your Average Rope, we are dedicated to meeting your needs. Feel free to reach out to us if you have any specific shipping preferences or inquiries. We are here to make your experience as seamless as possible.

At Knot Your Average Rope, we stand by the quality of our products. If you are not completely satisfied with your purchase, we are happy to accept returns or exchanges within 30 days of the purchase date.

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To initiate a return or exchange, please ensure the item is unused and in its original condition. Once your return is received and inspected, we will notify you and process your refund or exchange.

 

Please note that shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the item is defective or we made an error with your order.

 

If you have any questions or need further assistance, feel free to contact our customer support team.